Privacy Policy
1. Data protection at a glance
The data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Information on the responsible party" of this privacy policy.
1.1 Responsible for data collection on this website
The responsible party for data processing on this website is:
Tienda24
CL Jiminez de Quesada 6,3D
28002 Alcala de Henares, Spain
Phone: +34 613176637
Email: office@tienda24.eu
1.2 How do we collect your data?
Your data is collected, firstly, by you providing it to us. This could be data that you enter into a contact form or provide when creating a customer account. Other data is collected automatically or with your consent during your visit to the website by our IT systems (e.g., technical data such as internet browser, operating system, or time of page access).
1.3 What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior, optimize our offers, or display personalized advertising.
1.4 What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. More information about your rights can be found in the section "Your rights."
2. Hosting and Data Security
2.1 Hosting with Hetzner
Our website is hosted by Hetzner Online GmbH, a provider that adheres to strict security and data protection standards. All data collected on our website is stored on Hetzner's servers.
More information can be found in Hetzner's privacy policy: https://www.hetzner.com/legal/privacy-policy.
2.2 SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser's address line from "http://" to "https://" and by the lock symbol in your browser line.
3. General Information and Obligations
3.1 Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
3.2 Right to data portability
You have the right to have data, which we process automatically based on your consent or in fulfillment of a contract, handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.
4. Data Collection on this Website
4.1 Cookies
Our website uses "cookies." Cookies are small data packets that are stored on your device and saved by your browser. They serve to make our website more user-friendly, effective, and secure. Some cookies are necessary to ensure the basic functions of the page, while others allow the analysis of user behavior or marketing purposes.
You can set your browser to inform you about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
4.2 Analysis Tools and Advertising
When visiting our website, your surfing behavior can be statistically evaluated. This is done primarily through so-called analysis programs. Detailed information about these tools can be found in this privacy policy.
Google Analytics: This website uses features of the web analytics service Google Analytics. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies that enable an analysis of the website's use by you. The information generated by the cookies about your use of this website is generally transmitted to a Google server in the USA and stored there.
Facebook Pixel: This website uses the visitor action pixel from Facebook to measure conversion, Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. This allows tracking the behavior of site visitors after they click on a Facebook ad and are redirected to the provider's website.
4.3 Customer Account and Order Processing
When you create a customer account or place an order, we collect personal data such as name, address, email address, telephone number, and payment information. This data is used to process your order, process payments, and provide access to your customer account.
4.4 Data Transfer to Shipping Companies
To deliver your order, we transfer your data to the shipping company responsible for the delivery, insofar as this is necessary for the delivery of the goods.
4.5 Payment Service Providers
When paying in our shop, your payment data is transferred to the respective payment service provider. We use the following payment service providers:
PayPal: The provider is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Details about data protection at PayPal can be found here: https://www.paypal.com/webapps/mpp/ua/privacy-full.
Credit Card: For credit card payments, your bank transfers your payment data to the respective payment service provider.
4.6 Customer Reviews and Testimonials
If you leave a review, these may be published along with your name or pseudonym. We reserve the right to review and delete reviews if they contain incorrect information.
4.7 Newsletter
If you subscribe to our newsletter, we store your email address and any other voluntarily provided data. This information is used exclusively for sending the newsletter. You can unsubscribe from the newsletter at any time using the unsubscribe link in the newsletter.
5. Your Rights
Access, Correction, and Deletion: You have the right to free information about your stored personal data, its origin, recipient, and the purpose of the data processing, as well as a right to correction or deletion of these data within the framework of applicable legal provisions.
Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data, for example, if you dispute the accuracy of the data.
Right to Object to Data Processing in Specific Cases and Direct Marketing (Art. 21 GDPR): If the data processing is based on Art. 6 (1) lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
Right to Data Portability: You have the right to have data that we process automatically based on your consent or in fulfillment of a contract delivered to you or a third party in a common, machine-readable format.
6. Changes to this Privacy Policy
We reserve the right to occasionally adjust this privacy policy to comply with current legal requirements or to implement changes to our services in the privacy policy, such as the introduction of new services. The current privacy policy applies to your renewed visit.